For Purchaser
What are your prices? What is the MOQ?
FAQ
If you're looking for high-efficiency centrifugal fans — especially houseless fans — we're your best partner. MOQ is 1 unit. View Quick Trade Info to know more. For OEM inquiries, please visit our OEM Service page.
Are you a trading company or a factory?
FAQ
We own our factory and trading company to provide our fans and a wider range of related products for OEM/ODM service and one-stop purchasing.
What are your advantages?
FAQ
We are a "Little Giant" enterprise with nearly 20 years of industry expertise and a 10-year factory track record. Specializing in high-efficiency centrifugal fans, our plug fan series holds over 70% market share in China. Certified with CE, AMCA, IE5, and ATEX. Fast service response, flexibility for small orders, and streamlined decision-making. We are not just your supplier — we are part of your team.
What payment methods do you accept? What is your lead time?
FAQ
Currently we accept 30% deposit, 70% balance before shipment. T/T and L/C are also acceptable. We support EXW, FOB, CIF, etc. Lead time of standard production is 12 days. Shipping Duration is: approximately 15 days to Southeast Asia, 45~60 days to USA and Europe (including customs clearance).
For Engineer
Can I get technical support during the selection process?
FAQ
Yes. Our engineering team is available to assist with fan selection, system matching, and performance verification. Simply share your airflow, pressure, and application details.
Can I use the software to select the model?
FAQ
Yes. For our long-term partners, you can use the software to select the most suitable model of fans, but sending us for recheck is recommended. Before starting up, contact us for the activation code.
Can I get the drawing?
FAQ
Yes, please contact us with the specific model, we will send you the PDF documents or CAD according to your requirement.
How do I ensure the fan integrates properly with my existing system?
FAQ
Provide your system drawings or specifications, and we will verify interface dimensions, flange compatibility, and electrical requirements before production.
Can I request a performance test before mass production?
FAQ
Absolutely. We support sample testing and can provide test reports under specified operating conditions to validate performance.
For End User
What if product quality issues arise? What is your warranty period?
FAQ
If quality issues are found upon receipt, contact our after-sales team immediately with the After-Sales Service Request form. We'll respond within 2 hours and provide repair or replacement solutions as soon as possible. For products under warranty, we cover all parts, repair, and replacement costs. For out-of-warranty products, we offer cost-price repair services. Standard warranty is 12 months from receipt — can be extended with continued cooperation.
What if we need technical guidance?
FAQ
We offer multiple technical support options: Online Documents — Visit our Resource Center for installation manuals, user guides, and specifications. Video Tutorials — YouTube channel and official website with detailed installation and operation videos. Remote Assistance — Remote installation guidance via TeamViewer. On-site Support — Engineers can provide on-site installation and training (additional cost).
Can I get replacement parts if needed?
FAQ
Yes. Replacement parts such as impellers, motors, and bearings are available for all models. We keep stock of common components to ensure fast delivery.
How do I know my warranty?
FAQ
Simply check the nameplate on the fan, it usually shows the production date, then you can estimate the warranty period or contact our sales team with your purchase details.