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After-Sales Service Request
Report an issue. Our support team will respond within 2 business days.
Contact Information
Company Name
Contact Person
Email Address
Phone Number
Purchase Information
Order/Invoice Number
Date of Purchase
Product & Issue Details
Product Model
-- Select Product Model --
EPAS/EPNS Series
PAS/PNS Series
BAS/BNS Series
BAD/BND Series
Membrane Fan
Components
Other
Description of Issue
Desired Resolution
-- Select Preferred Resolution --
Replacement
Repair
Refund
Credit
Technical Support
Additional Notes
Attachments
Please include the following with your submission:
The nameplate of the motor
The nameplate of the fan
Photos or videos of the issue
Related correspondence (emails, previous support tickets, etc.)
Submit Service Request
Clear Form
All complaints are logged and reviewed.
Our support team will follow up within 2 business days with next steps. For urgent issues, please call our after-sales hotline directly.